Returns & Exchanges

At Home Dining Goods, customer satisfaction is important to us. We understand that sometimes a product may not meet your expectations, and we aim to make the returns and exchanges process as clear and straightforward as possible. Please review the information below to understand how returns and exchanges are handled on homedininggoods.com.

Return Eligibility

Items may be eligible for return if they meet the following conditions:

• The return request is submitted within the allowed return window stated on homedininggoods.com
• The product is unused, unwashed, and in its original condition
• All original packaging, accessories, and components are included
• The item shows no signs of wear, damage, or alteration

Products that do not meet these conditions may not qualify for a return or exchange.

Non-Returnable Items

Certain items may be excluded from return eligibility due to hygiene, customization, or clearance reasons. These exclusions are clearly stated on the relevant product pages on homedininggoods.com. Please review product descriptions carefully before completing your purchase.

How to Initiate a Return

To begin a return, please log in to your account on homedininggoods.com and locate your order under the order history section. Follow the on-screen instructions to submit a return request. Once submitted, your request will be reviewed, and further instructions will be provided through your account.

Returns submitted without prior authorization may not be accepted.

Condition of Returned Items

Returned items must be properly packaged to prevent damage during transit. Products received in used, incomplete, or damaged condition may be rejected or returned to the customer. Home Dining Goods reserves the right to assess the condition of all returned items before approving a refund or exchange.

Exchanges

If you wish to exchange an item for a different size, color, or variation, you may request an exchange instead of a refund, subject to product availability. Exchanges are processed after the original item has been received and inspected. If the requested replacement is unavailable, an alternative resolution may be offered.

Damaged or Defective Items

If you receive a product that is damaged or defective, please submit a request through your homedininggoods.com account as soon as possible. Supporting images or documentation may be required to help us evaluate the issue. Once confirmed, we will work with you to provide an appropriate solution.

Refund Processing

Approved refunds are issued back to the original payment method used at checkout. Processing times may vary depending on the payment provider. Once a refund is initiated, confirmation will be visible in your account on homedininggoods.com.

Policy Updates

Home Dining Goods reserves the right to update or modify this Returns & Exchanges Policy at any time. Changes will be reflected on this page, and continued use of homedininggoods.com constitutes acceptance of the current policy.

We encourage customers to review this policy before making a purchase to ensure a smooth and confident shopping experience.